Communication‑intensive Experience (CI-Exp)
What is Communication‑intensive Experience (CI-Exp) ?
At HKU, you do more than study—you grow. Dive into leadership roles, tackle real-world problems, sharpen your critical thinking, and connect across cultures through vibrant out-of-class experiences.
These Communication-Intensive Experiences are where your talents take flight.
LEAD
SOLVE PROBLEMS
THINK CRITICALLY
COMMUNICATE
INTER-CULTURALLY
Lead with Impact:
Using Digital & Visual Literacy for Leadership
Showcase your Leadership Skills in Communication-Intensive Experiences by leveraging digital and visual tools to inspire, guide, and mobilize a team.
Inspire with Vision
Use digital design tools (Canva, Adobe) to create a compelling vision board or project proposal that motivates your team.
Delegate & Manage
Utilize project management platforms (Trello, Asana) to assign tasks, track progress, and hold team members accountable.
Amplify Your Message
Lead social media campaigns or create digital content (videos, infographics) to promote your team’s work and expand its reach.
Facilitate Collaboration
Use cloudbased platforms (Google Drive, Notion) to create a central, organized hub for team resources and collaborative work.
Student Organization Executive Role
Designing the recruitment flyer and managing the group’s social media calendar.
Part-Time Retail Job
Creating a visually engaging digital training guide for new hires.
Charity Fundraiser Intern
Producing a short, impactful video to showcase the charity’s mission and drive donations.
Research Project Assistant
Developing a clear and persuasive PowerPoint deck to present the team’s findings.
Led a team of 5 volunteers for a charity 5K by managing all task delegation and deadlines through Trello, resulting in a 15% increase in participant registration.
Directed the social media strategy for a student business club, creating visual content that grew our following by 200+ members in one semester.
Designed and presented a digital portfolio of our internship project outcomes to company leadership, securing continued funding for the program.
Bridge Cultures:
Using Oral & Written Literacies for Intercultural Communication
Adapt your speaking and writing to navigate and connect respectfully across cultures in professional or community settings.
Practice Active Listening
Focus on understanding, not just responding, especially when language or cultural norms differ.
Adapt Your Communication Style
Adjust your tone, formality, and examples to be inclusive and clear for diverse audiences.
Clarify and Confirm
Use thoughtful questions and paraphrasing in both speech and writing to ensure mutual understanding.
Show Cultural Respect
Learn and use key greetings and phrases; be mindful of nonverbal cues in conversation and professional emails.
Volunteer ESL Tutor
Simplifying complex language concepts and providing clear, written feedback.
International Non-Profit Intern
Writing inclusive email newsletters and assisting with translating community outreach materials.
Campus Tour Guide
Orally presenting university history to prospective families from varied backgrounds, adapting stories to be relatable.
Facilitated weekly conversation
groups for international students,
adapting discussion topics to be
culturally relevant and inclusive.
Translated key service announcements into plain
language for a community shelter, ensuring clarity for all residents.
Resolved customer service issues for a global client base via email and phone, demonstrating patience and cross-cultural communication skills.
Solve Smarter:
Using Digital Skills to Tackle Problems
Become a solution-oriented professional by leveraging digital skills to diagnose, analyze, and solve challenges efficiently.
Analyze & Diagnose
Use data analysis tools (Excel, Google Sheets) to identify trends, pinpoint root causes, and understand the scope of a problem.
Research & Innovate
Conduct efficient online research to benchmark solutions and explore new technologies (AI, software) that can address the challenge.
Visualize the Solution
Create flowcharts, diagrams, or data visualizations to map out processes and proposed solutions for stakeholders.
Implement & Automate
Leverage digital tools to streamline repetitive tasks, freeing up time for more complex problem-solving.
Part-Time Office Assistant
Creating a new digital filing system in SharePoint to reduce time spent retrieving documents.
Intern at a Startup
Using CRM software (like Salesforce) to analyze customer data and identify common pain points.
Charity Event Volunteer
Using a simple website builder (Wix, Squarespace) to create a more efficient online donation portal.
Library Student Worker
Troubleshooting basic computer and printer issues for patrons and reporting recurring technical problems to IT.
Solved a recurring inventory tracking issue by designing a streamlined Excel spreadsheet, reducing count errors by 25%.
Researched and implemented a new project management software for a student organization, improving on-time project completion.
Automated the social media posting schedule using a digital scheduler, increasing engagement and saving 5 hours per week.